To be able to produce electronic secondary claims, you will need to use the ERA or Paper EOB Dashboard on processing your primary insurance payments (remits.)

Please note:  The Processed and Unallocated column cannot be modify therefore users do not need to worry on these columns.

Check out the videos for Paper EOB:  

Office Therapy - Paper EOB Manual Entries Part 1

Office Therapy - Paper EOB Manual Entries Part 2