TheraManager and DocuTrac Merge to Create the Premier Behavioral Health Solution

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Newark, NJ and Hagerstown, MD, 25th August 2017: TheraManager, LLC, a Practice Management (PM) and EMR software and Revenue Cycle Management (RCM) services company has today announced its merger with DocuTrac, Inc. (maker of the QuicDoc® EMR and PM and Office Therapy® PM software). This merger represents two of the leading Behavioral Healthcare IT providers in the United States joining forces to bring their software and services to a broader base of Psychiatrists, Psychologists, Therapists, Counselors, Social Workers and Nurse Practitioners in Community Mental Health Centers, Private Practice, Hospitals, Universities, County and State Agencies, Substance Abuse Clinics, and Intensive Outpatient Facilities.

“The merger with DocuTrac is an incredible opportunity for both companies and for the industry”, said Russell Rothchild, CEO of TheraManager, LLC, who will remain as CEO of the merged company. “With twice the resources, we will be able to further accelerate growth, bring more product features to new and existing clientele, and explore new offerings, such as creating a group focused on Intensive Outpatient (IOP) practices. It will be a privilege to work with Dr. Schuster, a thought leader in the industry for over two decades. Our two complementary teams of software and support engineers and career medical billers will hasten our mission of helping Behavioral Healthcare clinicians get paid more and take notes faster.”

Dr. Arnie Schuster, PhD, CEO, DocuTrac, Inc., who will remain as Chairman of the merged company said “With the merger now complete, we look forward to combining the best features from our PM/EMR product with TheraManager’s product and their successful RCM services to create a unique all-in-one offering. From my first meeting with Russ, it was clear to me that we both view the market the same way. To address the explosive growth in the Behavioral Healthcare industry brought about by healthcare reforms, we are seeing a growing number of IT companies launching PM/EMR products. As the industry continues to mature, the most successful companies will be those organizations with a deep rooted culture of customer service.”

About TheraManager, LLC
TheraManager, LLC, headquartered in Newark, NJ, provides its PM and EMR software product and RCM Services to private and group practices, county agencies, and prestigious Universities around the country. TheraManager has a 17-year record of success in the Behavioral Healthcare IT industry. CEO Russell Rothchild uses his formal business and finance background to work collaboratively with each client to increase Practice Profitability. The company’s unlimited custom EMR screen offering, combined with its RCM group’s proven record of increasing collections by as much as 12% and accelerating cash flow for mid-size and large Behavioral Health groups, has helped the company achieve 400% growth over the past 5 years.

About DocuTrac, Inc.
DocuTrac, Inc., headquartered in Hagerstown, MD, provides its QuicDoc EMR/PM and Office Therapy PM software products to thousands of clients, including private and group practices, substance abuse facilities, county and state agencies, and hospitals across the country. The firm’s innovative QuicExchange Hub allows for easy connectivity with Labs, HIEs, and other systems. Founder and CEO, Dr. Arnie Schuster, Ph.D. uses his domain knowledge, gained over years as a practicing psychologist, to design feature rich flexible programs that each Practice can fit to meet its unique needs rather than having to change their workflow to fit the software. DocuTrac has a 24-year record of success in the Behavioral Healthcare IT industry.

For more information, please contact:

Regina Foster
Marketing Manager
TheraManager + DocuTrac
Phone: (800) 850-8510 x114
E-Mail: rfoster@quicdoc.com

Russell Rothchild
CEO
TheraManager + DocuTrac
Phone: (917) 282-8463
E-Mail: rrothchild@theramanager.com

www.theramanager.com           www.docutracinc.com

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November 2017 EMR and PM Newsletter

Thanksgiving Closing

Thanksgiving gives us all the opportunity to reflect on the things that make us truly grateful. It also gives us some well deserved down time to spend with family and friends. TheraManager DocuTrac offices will be closed on Thursday and Friday, November 23rd and 24th, and will reopen on Monday, November 27th.
Thank you
We are thankful for you, our loyal customers, and we hope you have a safe and wonderful Thanksgiving holiday!Read about the benefits of gratitude in PsychologyToday.com

Evolution of Telehealth Webinar on You Tube

videoLast month Dr. Tom Farris of SecureVideo.com gave an excellent presentation on teleconferencing. If you missed this timely and informative webinar and are interested in learning about video conferencing, it has been recorded and posted on YouTube.

In the webinar, Dr. Farris discusses the history, current status, and future trends of telehealth with a focus on its application for therapists. He also reviews evidence comparing psychotherapy delivered in person versus video, and he discusses legal, ethical, and practical issues.

Telehealth Exclusive Offer

Secure VideoFrom now through November 30th, when you call SecureVideo and mention ‘TheraManager DocuTrac’ you will receive a 50% discount off your first month of service.

SecureVideo provides 24/7 U.S. based phone support for all users and their participants. Their average response time for support calls is 24 seconds.

For more information call SecureVideo at 888 807-9703.

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October 2017 EMR and PM Newsletter

TheraManager and DocuTrac Merge to form One Company

TheraManager and DocuTrac have joined together combining our resources to provide existing and future clients with the most relevant, time saving, and feature rich product offerings. There will be a few changes, such as our name which is now TheraManager DocuTrac. The support and sales lines for both TheraManager and DocuTrac remain unchanged, and you will continue to receive the same excellent service, since we are committed to delivering the best possible customer support and assistance.

You can read about our merger in the press release at: http://www.docutracinc.com/tmdtigroup/

October is Domestic Violence Awareness Month

This month marks the 30th Anniversary of Domestic Violence Awareness Month, launched in October, 1987. According to NCADV (National Collation Against Domestic Violence), one woman in America is fatally shot by a spouse, ex-spouse or dating partner every 14 hours. The NCADV supports and assists the victims and survivors of domestic violence.

During the month of October, we honor and support those who work to end domestic violence in our communities. For resources and to learn more visit https://ncadv.org/

Revenue Cycle Management – RCM

TheraManager RCM Services offers an innovative and powerful approach to revenue management. A team of industry billing experts coupled with superior, proven technology can shorten your billing cycle and improve collections so you can earn more, be reimbursed faster, and focus on your patients.

Services include a convenient patient portal; eligibility checking to help prevent rejections; comprehensive denial management; remittance posting; clear reporting to monitor your business performance; and more.

For more information visit http://theramanager.com/contactus.html or contact us at 800-913-4294.

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September 2017 EMR and PM Newsletter

September is National Suicide Prevention Awareness Month

despairThis month we focus on suicide prevention. According to AFSP (the American Foundation for Suicide Prevention), on average, there are 121 suicides a day, and for every suicide there are 25 attempts. Suicide is the tenth leading cause of death in the US, costing $51 Billion annually. To learn about the latest research and methods for preventing suicide, visit the AFSP website. For resources on preventing suicide visit the Suicide Prevention Resource Center website. 

Professional Edition Referral Savings

communicationWe strive to have the best available products and services possible. If you’re happy, we’re happy!

Your referrals are our highest compliment and we appreciate your trust in referring your colleagues and friends to our company.

If you know a friend or colleague that needs documentation software and/or a practice management billing program and successfully refer them to DocuTrac, you will receive a $75.00 discount for each referral.

New Features in V12 on YouTube

videoWe’ve uploaded new videos about QuicDoc® Version 12 on YouTube. Learn about the new dashboard and other convenient features added to help you work more efficiently. Other QuicDoc Version 12 videos include an overview of new features in Group Notes; using the Dashboard for announcements and adding policies and procedures; as well as a video on how to use the Chat feature.

We have also added several new videos for Office Therapy® Version 12. Start with “OfficeTherapy 12 First Look” to see the new features included with version 12. This video takes a look at producing secondary claims electronically, the new Excel inspired ERA dashboard, manual posting with our new Paper EOB dashboard, and integration with TriZetto.

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August 2017 EMR and PM Newsletter

Simplify Your Life

This excerpt is from our August 2012 Newsletter written by James Miller DocuTrac’s Director of Compliance and Quality Control. It’s both timely and worth repeating.

The first week in August is national ‘Simplify Your Life Week.’ Sounds good, doesn’t it? It is a good time to step back and take stock of your life. Sometimes just clearing away household or office clutter can make a difference. On a more personal note, simplifying your life allows you to take the pressure off of yourself. You can do this by saying “No” more often to those time and resource draining tasks that have no lasting benefit. You can also relieve some pressure by delegating more; don’t take on the responsibility for “everything.” But most importantly, simplify by finding time to relax. 

Turning off the news, taking long walks, communing with nature, and slowing down the hectic pace of life is a good thing to do throughout the year. You may even find yourself smiling more.

New QuicDoc® Client-Server Professional Edition Update

updatesClient-server, professional edition software customers, who are current on maintenance, are entitled to the latest version of QuicDoc®, V12. It is posted on our website. This is not an automatic update, and will require a password.

Please call our Sales department at 800-850-8510 if you are not on maintenance and wish to purchase the upgrade.

Updates can be found on our Support page. Before running any update, be sure to first backup your databases. If you have any questions, please call our Support Department at 888-308-9683.

Facebook

thumbsupWe frequently update our QuicDoc, Office Therapy and DocuTrac facebook pages. Check out what’s new.

Our Facebook pages provide you with up-to-date information and interesting facts about our behavioral health industry including pertinent legislation that may affect you; security and compliance topics; and information about our company, software, and featured webinars. Check out our DocuTracInc, QuicDoc, and Office Therapy pages.

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July 2017 EMR and PM Newsletter

Happy 4thDocuTrac will be closed on Tuesday, July 4th in honor of Independence Day. We will re-open on Wednesday July 5th
at 9:00 AM ET.

We hope everyone has a safe, relaxing, and happy holiday!

July is National Watermelon Month in the US. The harvesting of watermelon peaks during this month, and nothing beats a cool, refreshing slice of watermelon in the heat of the summer. The month of July signifies Americana and the height of summer with 4th of July picnics, fireworks, hotdogs, and watermelon.

New Cloud Service for QuicDoc® Office

cloud computingDocuTrac is pleased to be offering the latest innovation in Cloud Access Technology for our QuicDoc® Office users. This new service will provide you with the ability to connect seamlessly to your billing and EMR applications on the fastest available machines in the Cloud.

Designed specifically for solo providers and small group practices, this will bring enterprise functionality to every provider at a price that is competitive. To find out more call the DocuTrac Sales Department at 800-850-8510.

Tracking CEU Credits in QuicDoc Pro and QuicDoc Enterprise

CPT codesIf you are catching up on your required CEU credits this summer, QuicDoc has an easy way to track them. You can record the name of the program, start and end dates (if more than one day), the location, the number of credits, and you can include a note for comments or reminders.

Professional Edition users can access the Continuing Education Credits window from the Users menu in the Users view, Select CEUs for….(your name).

Enterprise users, when logged on as a provider can access the Continuing Education window from the User Information view by clicking the Add button on the bottom of the screen.

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June 2017 EMR and PM Newsletter

June is National Safety Month

Safety Injuries are a leading cause of disability for people of all ages – and they are the leading cause of death for Americans ages 1 to 44. Since June is National Safety month, it is the perfect time to learn more about important safety issues like prescription painkiller abuse, transportation safety, and slips, trips, and falls.According to the National Safety Council, impaired driving, i.e. driving while drunk, drugged, or distracted are the number one causes of fatalities on the road. To learn more about unintentional injury and death in homes and communities, on the road, and at work, visit the National Safety Council website.

Enterprise Forum

ForumOur QuicDoc® Enterprise forum is designed to provide pertinent topics, tips, and posts to help our Enterprise customers get the most out of their QuicDoc Enterprise Edition EMR. On the forum, Enterprise customers can exchange helpful ideas and information on using QuicDoc to its full advantage.

You can register for the Enterprise forum at http://www.docutracinc.com/forum/default.aspx
For more information contact our Enterprise Support Department at 888-206-1270.

CPT Code Knowledgebase Article for Office Therapy®

CPT codesOur Technical Support Department has had a number of calls about adding CPT code modifiers in Office Therapy®.

Now we have a new Knowledgebase article with step by step instructions on how to set up a CPT code with a modifier, which you can access here.

If you need further assistance, please call our Support Department at 888-308-9683.

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May 2017 EMR and PM Newsletter

May Awareness Month

May is National Mental Health Awareness Month, and it is also National Foster Care Month which is especially significant to the DocuTrac team.Foster childLast May we honored Dan Hall, a programmer here at DocuTrac. Dan and his wife Tina are the adoptive parents to six very special children. After a long, emotional, and stressful battle, Dan and Tina were awarded adoption of Isabella Marie Hall in Florida on March 29th. We admire Dan and Tina for their persistence, commitment, and continuing dedication in providing care and nurturing to special needs, adoptive/foster children, and we congratulate them on the adoption of their new family member Isabella.

Memorial Day Closing

Memorial dayAmericans have been observing Memorial Day since 1868, nearly 150 years ago. This year Memorial Day falls on Monday, May 29th. DocuTrac will be closed in observation of this day as we honor the deceased veterans of all the wars fought by American forces. We will reopen on Tuesday the 30th at 9:00 AM ET. We hope you have an enjoyable and safe Memorial Day.

Professional Edition Software Updates Coming Soon

We’ve added new functionality, flexibility, and performance improvements to QuicDoc® and Office Therapy®.

updatingQuicDoc V12
New features in QuicDoc Professional will include a Dashboard view with Workday and Announcements, listing of Practice Policies and Procedures, and Dashboard elements such as grids, graphs, and meters. We’ve also added customizable Group Note Templates; the ability to embed and use fillable PDF forms for Notes or Treatment Plans; as well as built-in Chat/IM capability among users, and more…

Office Therapy V12
New features in Office Therapy will include the ability to batch post paper EOBs; the automatic generation of electronic secondary claims; and improvements to performance and tighter integration to retrieve ERAs with our EDI partner TriZetto Provider Solutions®.

When updates are available, they will be posted on our Updates page.

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April 2017 EMR and PM Newsletter

April Awareness Month

awareness monthThe National Council on Alcoholism and Drug Dependence, Inc. (NCADD) sponsors Alcohol Awareness Month in April. Their goal in sponsoring the month of awareness is to reduce the stigma of alcoholism and encourage communities to focus on problems and issues surrounding alcoholism, such as drinking and driving especially among teens. During the month of April, we also focus our awareness on other areas in behavioral health. April is National Autism Awareness Month, National Occupational Therapy Month, and National Child Abuse Prevention Month.

DocuTrac Webinars and YouTube

Subscribe to DocuTrac YouTube & Webinars.

For informative videos about QuicDoc® and Office Therapy® Professional Editions, subscribe to DocuTrac’s YouTube channel and receive alerts whenever something new is posted. Subjects include e-Prescribing, Custom Note Templates, Insurance Claim Filing, Backup/Restore, and more.

DocuTracMany of our monthly webinars are recorded and posted on our website. To check our recorded webinars click here.                

When a Provider leaves your Practice or Agency

securityWhen someone in your practice or agency terminates employment or contractual obligations, and you no longer want them to have access to patient and provider records, it’s important to make the provider/user inactive in your software.

If you are a Cloud customer, contact our Sales Department as soon as possible to have Cloud credentials deleted for terminated individuals. Inactivating or disabling credentials for terminated providers and office personnel will lock them out of the system and help to prevent breaches. If the individual had e-Prescribing rights, call DocuTrac to disable their account so they can no longer prescribe medications through your practice or agency.

LockoutAdditionally, if the terminated individual has access to other logon credentials, such as other active providers or office assistants, then those passwords will need to be changed in order to assure the lock out of unauthorized individuals. See the section below on the repercussions of failing to terminate and monitor users’ rights of access as required by HIPAA rules.

Call DocuTrac Sales at 800-850-8510 to have Cloud and e-Prescribing accounts disabled.
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March 2017 EMR and PM Newsletter

worldDuring the month of March we celebrate the contributions of social workers to our society. Social workers improve the welfare of communities, individuals, families, and groups promoting development, empowerment, and beneficial change. This month we pay special tribute to our customers who are social workers and honor all social workers for their relentless efforts and dedication to the well being of others.Jane Addams was an early influence on professional social work here in America. She was a founder of the U.S. Settlement House movement, and was one of the first women to ever receive a Nobel Peace Prize. For more information on the history of social work, visit the Social Work History page on the National Association of Social Workers website.

Vista Support Ends in April

woman with laptop Extended support for Windows Vista operating system will end April 11, 2017. Next month Microsoft will no longer provide any security or reliability patches for Vista. What this means is that you will no longer receive updates that can protect your PC from viruses, spyware, and other malicious software that can steal your personal information or your clients’ protected health information.

If you are using a computer with Vista, you need to update your operating system in order to help remain HIPAA compliant. View the Windows lifecycle fact sheet.

Auto-Renewal for Professional Edition Software

supportMaintenance Auto-Renewal for technical support is a convenient service designed to automatically extend your software Annual Maintenance each year at the time of renewal. This eliminates the need for you to track renewal dates and saves you time. Auto renewal assures that your software is up-to-date and that you will never have to pay for upgrades.

Since maintenance is required for customers who use credit card processing, e-prescribing, call reminders, e-filing, and Wiley treatment planners, as well as for those with Cloud access, Auto-Renewal is especially convenient.
DocuTrac, Inc.
To sign up for Auto Renewal and for more information please contact our Sales Department at 800-850-8510.

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