QuicDoc® and Office Therapy® December 2015 Newsletter
Congratulations DocuTrac! During the ICD-10 transition, the Office Therapy® claim acceptance rate for e-filing through TriZetto Provider Solutions® has been outstanding.
For the month of October, the Office Therapy ICD-10 claim rejection rate was lower than the average of all other TriZetto partner vendors put together. We are proud of this success rate.
DocuTrac offices will be closed on Thursday, December 24th, Christmas Eve and will remain closed through the 25th. We will reopen on Monday, December 28th, at 9:00 am ET.
For the New Year, we will close on Thursday, January 31st, New Year’s Eve at 12:00 noon and will remain closed through January 1st. We will reopen on Monday January 4th at 9:00 am, ET.
Training vs. Technical Support
Some of our customers have asked about the differences between technical support and training. In general, technical support services attempt to help solve specific problems with the software rather than provide training. Our support staff can answer questions related to the basic use of the software. This includes how to access features and answer almost any question that starts with, “Where is...”
Now is the perfect time to move to the Cloud and to sign up for e-Filing at substantial savings!
Office Therapy & TriZetto Provider Solutions® Patient Statements
Simplify the process of collecting receivables with patient statements! It’s easy. Just create an electronic file in Office Therapy and forward it to TriZetto. They take care of the rest.
Enjoy the benefits of:
Note: Filing electronic claims through TriZetto is required.
Watch our webinar for an overview of Patient Statements.
For more information visit Patient Statements on TriZetto’s web site, or call TriZetto at 800-969-3666.
E/M Code Documentation in QuicDoc Pro
QuicDoc has the forms/screens that can be used to support documentation guidelines for Evaluation and Management (E/M) codes.
They include the following:
• History of Present Illness (HPI)
You can learn how to set up the E/M Code templates in QuicDoc.
The Latest Versions of Office Therapy and QuicDoc Professional
Are you using the latest version of Office Therapy and/or QuicDoc? Now is the perfect time to update.
QuicDoc Enterprise Update
If you are using QuicDoc Enterprise Edition Version 6.245G or earlier, it is important that you upgrade as soon as possible to V6.2.46. Here’s the reason:
ePrescribing and I-STOP Legislation
I-STOP New York: The new deadline for New York prescribers to comply with
Up-coming Free Webinar – QuicDoc® Pro
Friday, December 11th – Join us on Friday, December 11 at 12:00 EST for
a webinar on the Best Practices in QuicDoc Professional. Learn about documentation shortcuts, how to use custom templates, and other time saving features. For more information and to register, visit the Events page on our website.
If there is a specific topic that you would like to suggest for an upcoming webinar, please let us know. Email your suggestion to firstname.lastname@example.org .
DocuTrac is donating a portion of our sales to Brooke’s House, a new substance abuse and addictions recovery center in our community. Dr. Arnie Schuster, president of DocuTrac, is committed to helping and supporting this desperately needed facility.
Nothing else in all life is such a maker of joy and cheer
Copyright DocuTrac Inc 2015
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QuicDoc and Office Therapy are registered trademarks of DocuTrac Inc. This newsletter may mention third party products and services for informational purposes only. It is the reader's responsibility to determine the suitability of the content. We do not endorse these companies, products, or web sites. DocuTrac will not be liable in connection with the content, products, and services provided by any of these vendors.