888.308.9683 Professional Support
888.206.1270 Enterprise Support
|Thanksgiving gives us all the opportunity to reflect on the things that make us truly grateful. It also gives us some well deserved down time to spend with family and friends. TheraManager DocuTrac offices will be closed on Thursday and Friday, November 23rd and 24th, and will reopen on Monday, November 27th.|
We are thankful for you, our loyal customers, and we hope you have a safe and wonderful Thanksgiving holiday!
Read about the benefits of gratitude in PsychologyToday.com
Evolution of Telehealth Webinar on You TubeLast month Dr. Tom Farris of SecureVideo.com gave an excellent presentation on teleconferencing. If you missed this timely and informative webinar and are interested in learning about video conferencing, it has been recorded and posted on YouTube.
In the webinar, Dr. Farris discusses the history, current status, and future trends of telehealth with a focus on its application for therapists. He also reviews evidence comparing psychotherapy delivered in person versus video, and he discusses legal, ethical, and practical issues.
Telehealth Exclusive Offer
From now through November 30th, when you call SecureVideo and mention ‘TheraManager DocuTrac’ you will receive a 50% discount off your first month of service.
For more information call SecureVideo at 888 807-9703.
Many healthcare professionals run their practices as if they will always be around to care for their clients or patients, but what happens when there is a sudden death or incapacitation?
A professional will provides guidance to family members, colleagues, and associates to ensure timely and continuing care of clients, as well as determining what to do with the clinical records. When making a professional will, state laws and association guidelines, as well as codes of ethics should be considered.
In his article Planning Ahead — Drafting a Professional Will in Eye on Ethics, Social Work Today, Frederic G. Reamer, PhD writes that, “When social workers begin working with clients, they should consider obtaining clients’ consent to share their contact information and, if necessary, clinical records with the social worker’s designee in the event of an emergency."
Kudos for Technical Support
Great Job! We occasionally get feedback from customers who use our technical support services. Overwhelmingly the comments are very positive, with such accolades as 'amazing, patient, and very helpful!' In the regular surveys we conduct, our support staff receives a rating of 100% for their courtesy, knowledge, and helpfulness.
We are proud of our support staff and commend them for their dedication and commitment to providing the best technical support service possible.
Important DrFirst® EPCS Token Advice
If you are enrolled in Electronic Prescribing of Controlled Substances (EPCS) through DrFirst and need to register a new EPCS token, you are required to provide an OTP Pin number from an existing token in order to do so. If you have only one token that becomes lost or broken, and you can’t provide the pin number, you will need to repeat the EPCS Identity Proofing enrollment process.
We recommend that you register two (2) EPCS tokens - a hard token and a soft token. The hard token is given to you when you initially sign up. The soft token is an application for Android, iPhone, or Tablet devices that can be downloaded at the App Store on your device. It is available from Symantec, and is called VIP Access. A desktop version of the software is also available and can be downloaded here.
Once downloaded, go into your EPCS Gold Prescriber Dashboard in DrFirst to register the token. You can have up to five (5) tokens registered on your account. For additional information and assistance please contact our Support Department. For QuicDoc and Office Therapy Support call (888) 308-9683; for Enterprise Support call (888) 206-1270.
Join us on Friday, November 17th at 12:00 ET for a free webinar. Learn how to take advantage of QuicDoc’s NEW ability to use virtually any form for your notes and treatment plans.
For more information and to register, visit the Events page on our website.
"As we express our gratitude, we must never forget that the highest appreciation is not to utter words, but to live by them." John Fitzgerald Kennedy
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