Office Therapy - Error with Diagnosis Code pointer
Reference Number: AA-00215 Views: 19188 Created: 01-16-2012 04:09 pm Last Updated: 06-28-2018 03:41 pm 0 Rating/ Voters
Applies to 4010, 5010 - Possible issue in 5010 Claims Production

Possible Rejection Messages


  • Diagnosis Code Pointer 1 must be a number 1 through 12.
  • Diagnosis code pointer is missing or invalid. Must point to a valid diagnosis.

This rejection could be related to a potential issue that existed in ClaimsManager version and before. This was corrected in ClaimsManager version

Please make sure you have the download and install the latest version of Office Therapy. You will need to reproduce and resubmit the claim that caused the error.



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