Office Therapy - Error when starting Report Essentials
Reference Number: AA-00342 Views: 8327 Created: 07-11-2013 10:01 am Last Updated: 06-28-2018 03:40 pm 0 Rating/ Voters

Error When Starting Report Essentials

Problem

When launching Report Essentials from Office Therapy you receive the following error:

        System.ArgumentException: Font 'Arial' does not support style 'Regular'.
        (This is typically followed by a large amount of text.  The font displayed in the message may also say “Verdana” or any other system font.)

Cause

This is generally cause by a problem with the font(s) on your system.

Resolution

Restoring the system default font settings will fix the issue.  For assistance with this, see this Microsoft link (applies to Windows 7): http://windows.microsoft.com/en-us/windows7/change-your-font-settings

If this does not resolve the issue, you will need to obtain and reinstall the font(s). Docutrac Technical Support may be able to assist you with this.

 


 

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