Office Therapy - Refile a claim
Reference Number: AA-00447 Views: 7884 Created: 06-20-2018 10:51 am Last Updated: 06-29-2018 02:50 pm 0 Rating/ Voters

Open Claims Manager, click on Produce Claim.


Use the date, insurance companies, clients, and rendering providers tab to filter. 


Click on the Advanced Tab and select Include charges that were already marked as filed.


Click on Show Charges To Be Filed button to populate the claim(s).


If the payer or clearinghouse requires a Frequency Type Code, there is a section on the bottom of the screen named Claim Frequency Type Code.  Here you can choose to resubmit the claim as corrected, replacement, or void.  You may also put the original claim reference number.  **Please make note to verify which code to use from your Clearinghouse.**


Click on Produce Claims


Click on Produce Claims.  Either upload or print the claim.



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