To produce electronic secondary insurance claims, first you
will need to either post the primary insurance payment through the ERA
Dashboard or Paper
EOB Dashboard.
Open Claims Manager
Click on Produce
Claims
Keep the Claim Type
on Electronic. Also use the Additional Criteria section to filter
(optional.)
Under the List of
Charges, you can either click on the column names to sort or you can Group the
Column Headers.
Select/Unselect the claims you need to send. You may include both primary and secondary
when submitting electronic claims.
Tip: If you do not see your claim, make sure the
following:
1.
Electronic Filing is turned on for the insurance
company
2.
Money is allocated to the secondary insurance in
the charge.
Click on Produce
Claims
Click on Upload to
Clearinghouse
Depending on your clearinghouse and the primary payer, you
may see the column Auto Forwarded is
checked. This tells the user that the
secondary claims was forward to that payer.
If you try to produce claims that are auto forward you will need to go
under the Advanced tab and check Produce a paper copy.
Click on Produce
Claims
You will have the option to Upload to Clearinghouse or View/Produce
Paper Copy