NOTE: Please make note of your new password as TheraManager DocuTrac cannot retrieve this password and y ou can only change your password once every 24 hours. . If you forget your Cloud password, you will need to have the primary account contact call Support…

QuicDoc Office in the Cloud has new security feature which are the following: 1. Users with no activity in the Cloud will be disconnected after 2 hours of non usage. 2. Users who are disconnected or disconnects from the Cloud will be logged off after 1 minute…

To be able to produce electronic secondary claims, you will need to use the ERA or Paper EOB Dashboard on processing your primary insurance payments (remits.) Please note: The Processed and Unallocated column cannot be modify therefore users do not need to…

The PDF file will show you how to trust the certificate error when using the Microsoft Remote Desktop to the Cloud.

The PDF file will show you how to setup Android devices (e.g., phones, tablets) with a Remote Desktop Connection (RDP) to the Cloud.

The PDF file will show you how to setup Apple devices (e.g., iPad, iPhone) with a Remote Desktop Connection (RDP) to the Cloud. Please note: this setup is not for Mac as the Remote Desktop application is different.

The PDF file will show you how to setup a Chromebook using the Microsoft Remote Desktop App. Please note: you cannot print from the Microsoft Remote Desktop app when using a Chromebook.

The PDF file will show you how to setup a Chromebook using XtraLogic. With XtraLogic, you may print from the Cloud. These instructions does not include printing from XtraLogic. Please note: XtraLogic is a paid application. You will have to renew each year…

The PDF file will show you how to setup a Mac using Microsoft Remote Desktop (RDP) 10 to the Cloud. Please note : Microsoft has retired Remote Desktop 8.0 version from the App Store which ended September 1, 2018 and only Remote Desktop 10 will be available…

The PDF file will show you how to setup a Windows PC with a Remote Desktop Connection (RDP) to the Cloud.