QuicDoc® and Office Therapy® February 2014 Newsletter

Special Promotion for our Cloud Service!

With QuicDoc Office in the Cloud, you can access your data from anywhere, anytime as long as you have an internet connection! Our Cloud-based system provides users of all sizes great advantages in cost savings, data accessibility and security. Each subscription includes both QuicDoc and Office Therapy, plus 24/7/365 availability, quick set up, easy access and the outstanding support you’ve come to expect from DocuTrac!

• Sign up for one year and receive one month free!
• Sign up for two years and receive two months free!
• Sign up for three years and receive three months free!

This special promotion won't last long, so call our Sales Department today at 800-850-8510.

For more information on our Cloud Service, please click here.

Office Therapy Users: New Timeline for HCFA 1500 Form 02/12

On January 6, 2014, providers were able to begin submitting the revised HCFA 1500 02/12 form to their payers.  Per the NUCC transition timeline, dual use of both forms is allowed until March 31, 2014. As of April 1, 2014 only the revised HCFA 1500 02/12 form is to be used when submitting to your payers for processing.

Please click here to access the NUCC site for detailed information regarding these changes.

We highly recommend ordering the revised HCFA 1500 02/12 forms so you are prepared when the update is implemented.

Office Therapy will have the revised HCFA 1500 02/12 format ready for the NUCC proposed April 1, 2014 deadline. This format will only be available in Claims Manager 5010 in the newest version of Office Therapy Professional Edition.  All claims, paper and electronic, must be filed through Claims Manager 5010.

If this requires you to update from your current version, please contact our Sales Department at 800-850-8510 for more information. 

If you are not currently using Claims Manager 5010, we have several resources available to help you get started. We offer an extensive Help file built into Claims Manager 5010, as well as focused training webinars to show you how to correctly set up providers and generate claims (this applies to paper and electronic filing).  Please visit our Calendar of Events page for dates and information.

Credit Card Processing - Webinar and Free Card Reader!

DocuTrac and TransFirst are presenting a FREE Webinar on credit card processing in Office Therapy along with a FREE card reader*!

Join us to learn why we have partnered with TransFirst to bring the best value in payment processing to our users. TransFirst is a “Top 10” payment processor and one of the nation's leading providers of Visa, MasterCard, Discover, AMEX and ACH (electronic checks) merchant services for the Behavioral Healthcare industry.

*Participate in our credit card processing webinar AND sign up with TransFirst's services by March 30th to receive a free card reader!

DocuTrac’s integrated payment processing solutions within Office Therapy can help you and your staff work more efficiently, more accurately and more cost-effectively. And that can help you grow your business.
 
Payment processing with TransFirst lets you spend your valuable time focusing on what’s most important — your clients.

Click here for more information on credit card processing, and/or visit our calendar of events page to register for the webinar.

QuicExchange

With the Affordable Care Act mandating national mobilization of healthcare information electronically, providers are faced with unprecedented challenges in sharing data, and even more so for behavioral health providers who deal with sensitive, confidential, and highly regulated patient data on a daily basis. QuicExchange was designed to provide a secure channel to transfer private health information.

Click here to learn more.

Backing Up Your Data: Videos, Webinar, PDF

Don't suffer a data loss disaster!

If you missed our webinar last month on backing up your data, don't worry! We have support videos on our website which take you through the process for both QuicDoc Electronic Medical Records software and Office Therapy Practice Management Software.

Click here to access these support videos.

We've also published step-by-step instructions on how to back up. Click here to view "Ensuring Your Database Is Backed Up Correctly."

Firefox and PDFs

Recently, we’ve learned that some PDF’s are not loading correctly in Firefox. Some of the PDF files we tested loaded quickly, while others did not load at all. After further investigation, we found that Mozilla had implemented a new PDFJS reader which is set to 'on' by default.

If you are having problems viewing PDF files, turn 'off' PDFJS by doing the following:

• Step 1: Open Firefox and type about:config in the address window.
• Step 2: Scroll down or search for 'pdfjs.disabled.'
• Step 3: If the "Value" column is set to 'false,' double click the line to change it to 'true.'
• Step 4: Close all instances of Firefox to apply the change.  PDF’s should open normally now.

Notable Quote

I have found the paradox, that if you love until it hurts, there can be no more hurt, only more love.

Mother Teresa

View our Calendar of Events