IMPORTANT – About Support Phone Numbers
|The following toll free numbers are the only numbers to use when calling for DocuTrac Support Services:
888-308-9683 for Professional Support
888-206-1270 for Enterprise Support
These numbers are posted on our web site, in our literature, and are frequently listed in our newsletters. If you have an old support number programmed on your phone or printed for quick reference, please enter the correct toll free number.
Update your Credit Card Information
Avoid interruption in your services!
Are you scheduled for recurring charges with DocuTrac? For example, you may have a Cloud subscription or are on our automatic maintenance renewal plan.
If you have received a new, more secure credit card with chip technology, please call our Sales Department to update your card information. Even if you have the same card number, the expiration date and the security code will have changed.
You can reach our Sales Department at 800-850-8510.
Scanning and Attaching Documents in Pro on YouTube
If you missed our webinar last month on Scanning and Attaching Documents in QuicDoc® and Office Therapy®, Professional Software, here’s your chance to view the webinar on our DocuTrac YouTube channel. This is a brief webinar, lasting about twenty minutes. The webinar is presented by Arnie Schuster, PhD, president of DocuTrac.
Click here for the Scanning and Attaching Documents Webinar.
New Look for Our Facebook Pages
We’ve updated our QuicDoc and Office Therapy facebook pages, and we’ve added a brand new DocuTrac, Inc page. Check out the new look and the latest topics!
Our Facebook pages provide you with the most up-to-date information and interesting facts about our behavioral health industry including pertinent legislation that may affect you; security and compliance topics; and information about our company, software, and featured webinars.
Click here for our full newsletter