February 2018 EMR and PM Newsletter

The Month of February

February is the shortest month of the year, and has events like the Super Bowl and the Grammy and Oscar awards that can spark our interest. Valentine’s Day, a highlight of the month, when we exchange candy, flowers, and gifts with loved ones, falls on a Wednesday this year. Learn more on the customers and history of Valentine’s Day at A&E’s History site, Valentine’s Day page.

historyDuring the month of February we honor the important achievements of African Americans as we celebrate Black History Month. The National Museum of African American History and Culture, which opened in September of 2016, is devoted exclusively to the documentation of African American life, history, and culture. Visit their web site to learn more.

150 Provider Behavioral Health Group Selects TheraManager DocuTrac!

thumbs upThe merger of TheraManager and DocuTrac last summer brought together two worlds of fabulous human resources, software programs, and business partners. In working with our thousands of clients across the country, we are leveraging these expanded capabilities to maximize the benefit for each group.
We are also able to bring feature-rich customized solutions to
new clients.

We are thrilled to announce that TheraManager DocuTrac was recently selected as the new practice management and EMR software solution for a large behavioral health group in the Northeast that runs a school services program, residential and day support programs, an outpatient practice, and an intensive outpatient practice (IOP).

Check Your Passwords

SecurityAll healthcare providers are required to keep Protected Health Information secure. Passwords, like locks, are the first line of defense against data theft. Your data is only as safe as your weakest link. With that being said, we thought that you would like to check the security of your passwords.

Here’s a site where you can enter your passwords, and find out just exactly how secure they are and how long it would take for someone to hack them. https://howsecureismypassword.net/.

Click here for our full newsletter


January 2018 EMR and PM Newsletter


Thank youHappy New Year!January is National Thank You Month, and there is no better time to make a resolution to be grateful every day for all things – big and small. We have so much to be thankful for going into 2018, and we want to extend a big thank you to you, our customers. We are very proud to work with each and every one of you. We value you, are grateful for your loyalty, and we are committed to providing you with the best possible products and services.

We wish you all good health and prosperity in the New Year.

About Our Newsletter

coffeeTheraManager DocuTrac is pleased to be able to provide you with our e-newsletter each month. We hope to bring you relevant information about the behavioral healthcare industry, as well as product information that is helpful and practical.

We welcome your feedback. Please email us (sales@quicdoc.com) with any comments or suggestions to help us provide you with news and meaningful tips.

Updated Resources from SAMHSA-HRSA

informationThe Substance Abuse Mental Health Services Administration (SAMHSA) and the Health Resources and Services Administration (HRSA) Center for Integrated Health Solutions have announced new and revised webpages on trauma, suicide prevention, and intimate partner violence.

The updated content includes information on screening and assessment, as well as education and training tools, and many more useful resources.
Click here for our full newsletter


December 2017 EMR and PM Newsletter

We’d like to thank all our loyal customers for your continued support. We wish you all a very Happy Holiday Season and good health and prosperity in the New Year!

December 2017 Newsletter

closedHoliday Closings: DocuTrac offices will close on Friday the 22nd of December at 12:00 noon ET, and will be closed on Christmas day, Monday the 25th. We will reopen on Tuesday December 26th, at 9:00 AM.For the New Year, we will be closed on Monday, January1st, New Year’s Day, and will reopen on Tuesday January 2nd at 9:00 AM, ET.

Puerto Rico Hurricane Maria Disaster

assistanceHurricane Maria devastated Puerto Rico and was one of the worst disasters to hit the island in a hundred years. Recovery has been slow. You can track it and learn how you can help on the FEMA Statistics Progress in Puerto Rico web page.

TheraManager DocuTrac donated software licenses to one of our partner practices that added clinical providers to assist and treat recently displaced families from Puerto Rico.

QuicDoc® and Office Therapy®

offerLIMITED TIME OFFER! For customers using RETIRED versions of QuicDoc and/or Office Therapy software, purchase an Annual Maintenance plan and receive the upgrade to our latest version for $199.00 (a regular $499.00 value)!

LIMITED TIME OFFER! For customers using SUPPORTED versions of QuicDoc and/or Office Therapy software, purchase an Annual Maintenance plan and receive the upgrade to our latest version FREE!

To take advantage of these great offers call 877-206-1181 before the year ends.

Click here for our full newsletter


November 2017 EMR and PM Newsletter

Thanksgiving Closing

Thanksgiving gives us all the opportunity to reflect on the things that make us truly grateful. It also gives us some well deserved down time to spend with family and friends. TheraManager DocuTrac offices will be closed on Thursday and Friday, November 23rd and 24th, and will reopen on Monday, November 27th.
Thank you
We are thankful for you, our loyal customers, and we hope you have a safe and wonderful Thanksgiving holiday!Read about the benefits of gratitude in PsychologyToday.com

Evolution of Telehealth Webinar on You Tube

videoLast month Dr. Tom Farris of SecureVideo.com gave an excellent presentation on teleconferencing. If you missed this timely and informative webinar and are interested in learning about video conferencing, it has been recorded and posted on YouTube.

In the webinar, Dr. Farris discusses the history, current status, and future trends of telehealth with a focus on its application for therapists. He also reviews evidence comparing psychotherapy delivered in person versus video, and he discusses legal, ethical, and practical issues.

Telehealth Exclusive Offer

Secure VideoFrom now through November 30th, when you call SecureVideo and mention ‘TheraManager DocuTrac’ you will receive a 50% discount off your first month of service.

SecureVideo provides 24/7 U.S. based phone support for all users and their participants. Their average response time for support calls is 24 seconds.

For more information call SecureVideo at 888 807-9703.

Click here for our full newsletter


October 2017 EMR and PM Newsletter

TheraManager and DocuTrac Merge to form One Company

TheraManager and DocuTrac have joined together combining our resources to provide existing and future clients with the most relevant, time saving, and feature rich product offerings. There will be a few changes, such as our name which is now TheraManager DocuTrac. The support and sales lines for both TheraManager and DocuTrac remain unchanged, and you will continue to receive the same excellent service, since we are committed to delivering the best possible customer support and assistance.

You can read about our merger in the press release at: http://www.docutracinc.com/tmdtigroup/

October is Domestic Violence Awareness Month

This month marks the 30th Anniversary of Domestic Violence Awareness Month, launched in October, 1987. According to NCADV (National Collation Against Domestic Violence), one woman in America is fatally shot by a spouse, ex-spouse or dating partner every 14 hours. The NCADV supports and assists the victims and survivors of domestic violence.

During the month of October, we honor and support those who work to end domestic violence in our communities. For resources and to learn more visit https://ncadv.org/

Revenue Cycle Management – RCM

TheraManager RCM Services offers an innovative and powerful approach to revenue management. A team of industry billing experts coupled with superior, proven technology can shorten your billing cycle and improve collections so you can earn more, be reimbursed faster, and focus on your patients.

Services include a convenient patient portal; eligibility checking to help prevent rejections; comprehensive denial management; remittance posting; clear reporting to monitor your business performance; and more.

For more information visit http://theramanager.com/contactus.html or contact us at 800-913-4294.

Click here for our full newsletter


September 2017 EMR and PM Newsletter

September is National Suicide Prevention Awareness Month

despairThis month we focus on suicide prevention. According to AFSP (the American Foundation for Suicide Prevention), on average, there are 121 suicides a day, and for every suicide there are 25 attempts. Suicide is the tenth leading cause of death in the US, costing $51 Billion annually. To learn about the latest research and methods for preventing suicide, visit the AFSP website. For resources on preventing suicide visit the Suicide Prevention Resource Center website. 

Professional Edition Referral Savings

communicationWe strive to have the best available products and services possible. If you’re happy, we’re happy!

Your referrals are our highest compliment and we appreciate your trust in referring your colleagues and friends to our company.

If you know a friend or colleague that needs documentation software and/or a practice management billing program and successfully refer them to DocuTrac, you will receive a $75.00 discount for each referral.

New Features in V12 on YouTube

videoWe’ve uploaded new videos about QuicDoc® Version 12 on YouTube. Learn about the new dashboard and other convenient features added to help you work more efficiently. Other QuicDoc Version 12 videos include an overview of new features in Group Notes; using the Dashboard for announcements and adding policies and procedures; as well as a video on how to use the Chat feature.

We have also added several new videos for Office Therapy® Version 12. Start with “OfficeTherapy 12 First Look” to see the new features included with version 12. This video takes a look at producing secondary claims electronically, the new Excel inspired ERA dashboard, manual posting with our new Paper EOB dashboard, and integration with TriZetto.

Click here for our full newsletter


August 2017 EMR and PM Newsletter

Simplify Your Life

This excerpt is from our August 2012 Newsletter written by James Miller DocuTrac’s Director of Compliance and Quality Control. It’s both timely and worth repeating.

The first week in August is national ‘Simplify Your Life Week.’ Sounds good, doesn’t it? It is a good time to step back and take stock of your life. Sometimes just clearing away household or office clutter can make a difference. On a more personal note, simplifying your life allows you to take the pressure off of yourself. You can do this by saying “No” more often to those time and resource draining tasks that have no lasting benefit. You can also relieve some pressure by delegating more; don’t take on the responsibility for “everything.” But most importantly, simplify by finding time to relax. 

Turning off the news, taking long walks, communing with nature, and slowing down the hectic pace of life is a good thing to do throughout the year. You may even find yourself smiling more.

New QuicDoc® Client-Server Professional Edition Update

updatesClient-server, professional edition software customers, who are current on maintenance, are entitled to the latest version of QuicDoc®, V12. It is posted on our website. This is not an automatic update, and will require a password.

Please call our Sales department at 800-850-8510 if you are not on maintenance and wish to purchase the upgrade.

Updates can be found on our Support page. Before running any update, be sure to first backup your databases. If you have any questions, please call our Support Department at 888-308-9683.


thumbsupWe frequently update our QuicDoc, Office Therapy and DocuTrac facebook pages. Check out what’s new.

Our Facebook pages provide you with up-to-date information and interesting facts about our behavioral health industry including pertinent legislation that may affect you; security and compliance topics; and information about our company, software, and featured webinars. Check out our DocuTracInc, QuicDoc, and Office Therapy pages.

Click here for our full newsletter


July 2017 EMR and PM Newsletter

Happy 4thDocuTrac will be closed on Tuesday, July 4th in honor of Independence Day. We will re-open on Wednesday July 5th
at 9:00 AM ET.

We hope everyone has a safe, relaxing, and happy holiday!

July is National Watermelon Month in the US. The harvesting of watermelon peaks during this month, and nothing beats a cool, refreshing slice of watermelon in the heat of the summer. The month of July signifies Americana and the height of summer with 4th of July picnics, fireworks, hotdogs, and watermelon.

New Cloud Service for QuicDoc® Office

cloud computingDocuTrac is pleased to be offering the latest innovation in Cloud Access Technology for our QuicDoc® Office users. This new service will provide you with the ability to connect seamlessly to your billing and EMR applications on the fastest available machines in the Cloud.

Designed specifically for solo providers and small group practices, this will bring enterprise functionality to every provider at a price that is competitive. To find out more call the DocuTrac Sales Department at 800-850-8510.

Tracking CEU Credits in QuicDoc Pro and QuicDoc Enterprise

CPT codesIf you are catching up on your required CEU credits this summer, QuicDoc has an easy way to track them. You can record the name of the program, start and end dates (if more than one day), the location, the number of credits, and you can include a note for comments or reminders.

Professional Edition users can access the Continuing Education Credits window from the Users menu in the Users view, Select CEUs for….(your name).

Enterprise users, when logged on as a provider can access the Continuing Education window from the User Information view by clicking the Add button on the bottom of the screen.

Click here for our full newsletter


June 2017 EMR and PM Newsletter

June is National Safety Month

Safety Injuries are a leading cause of disability for people of all ages – and they are the leading cause of death for Americans ages 1 to 44. Since June is National Safety month, it is the perfect time to learn more about important safety issues like prescription painkiller abuse, transportation safety, and slips, trips, and falls.According to the National Safety Council, impaired driving, i.e. driving while drunk, drugged, or distracted are the number one causes of fatalities on the road. To learn more about unintentional injury and death in homes and communities, on the road, and at work, visit the National Safety Council website.

Enterprise Forum

ForumOur QuicDoc® Enterprise forum is designed to provide pertinent topics, tips, and posts to help our Enterprise customers get the most out of their QuicDoc Enterprise Edition EMR. On the forum, Enterprise customers can exchange helpful ideas and information on using QuicDoc to its full advantage.

You can register for the Enterprise forum at http://www.docutracinc.com/forum/default.aspx
For more information contact our Enterprise Support Department at 888-206-1270.

CPT Code Knowledgebase Article for Office Therapy®

CPT codesOur Technical Support Department has had a number of calls about adding CPT code modifiers in Office Therapy®.

Now we have a new Knowledgebase article with step by step instructions on how to set up a CPT code with a modifier, which you can access here.

If you need further assistance, please call our Support Department at 888-308-9683.

Click here for our full newsletter


May 2017 EMR and PM Newsletter

May Awareness Month

May is National Mental Health Awareness Month, and it is also National Foster Care Month which is especially significant to the DocuTrac team.Foster childLast May we honored Dan Hall, a programmer here at DocuTrac. Dan and his wife Tina are the adoptive parents to six very special children. After a long, emotional, and stressful battle, Dan and Tina were awarded adoption of Isabella Marie Hall in Florida on March 29th. We admire Dan and Tina for their persistence, commitment, and continuing dedication in providing care and nurturing to special needs, adoptive/foster children, and we congratulate them on the adoption of their new family member Isabella.

Memorial Day Closing

Memorial dayAmericans have been observing Memorial Day since 1868, nearly 150 years ago. This year Memorial Day falls on Monday, May 29th. DocuTrac will be closed in observation of this day as we honor the deceased veterans of all the wars fought by American forces. We will reopen on Tuesday the 30th at 9:00 AM ET. We hope you have an enjoyable and safe Memorial Day.

Professional Edition Software Updates Coming Soon

We’ve added new functionality, flexibility, and performance improvements to QuicDoc® and Office Therapy®.

updatingQuicDoc V12
New features in QuicDoc Professional will include a Dashboard view with Workday and Announcements, listing of Practice Policies and Procedures, and Dashboard elements such as grids, graphs, and meters. We’ve also added customizable Group Note Templates; the ability to embed and use fillable PDF forms for Notes or Treatment Plans; as well as built-in Chat/IM capability among users, and more…

Office Therapy V12
New features in Office Therapy will include the ability to batch post paper EOBs; the automatic generation of electronic secondary claims; and improvements to performance and tighter integration to retrieve ERAs with our EDI partner TriZetto Provider Solutions®.

When updates are available, they will be posted on our Updates page.

Click here for our full newsletter