July 2015 EMR and PM Newsletter

flagHoliday Closing – DocuTrac offices will be closed on Friday, July 3rd in honor of Independence Day. We will re-open on Monday, July 6th.

We hope everyone has a safe and happy holiday!

Do you want to continue receiving our monthly Newsletter? Then, please add the sales@quicdoc.com email address to your Safe Senders List.

HIPAA, FaceTime, and You

Someone asked the question, “Is FaceTime HIPAA compliant?” According to Apple, by itself, yes FaceTime is HIPAA compliant, “each FaceTime session is encrypted end to end with unique session keys. Apple creates a unique ID for each FaceTime user, ensuring FaceTime calls are routed and connected properly.”

Compliance, however, depends on how the user manages the tool, the physical environment, devices, wireless connections, and networks being used. If these are not HIPAA compliant, then you are not compliant when using FaceTime or any other service or software. It’s up to each individual to assure that not only the service they use, but also the Hipaa networkphysical environment, network, and devices they use conform to HIPAA security standards.

For more information about HIPAA and how it applies to you, view our free webinar.

QuicDoc® Enterprise HL7 LAB RESULTS Integration

Lab testReturned Lab Results are available in QuicDoc Enterprise Edition through QuicExchange.

Once QuicExchange is linked with QuicDoc Enterprise, you will be able to review lab results for a single patient or scan through all Lab Results received within a specified time period.

Results that are normally confined to your lab terminal can now be instantly associated with patient records in QuicDoc Electronic Health Records Software. Additionally, results can be marked as having been reviewed which helps to simplify patient data management workflows.

For more information visit the QuicExchange page on our website, attend our free webinar on Lab Orders and Results, or call our Sales Department at 800-850-8510.

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December 2014 EMR and PM Newsletter

blue lock encryptionThe majority of QuicDoc® Pro and Office Therapy® users are not the target of hackers today. The biggest threat our users face is the loss or theft of servers, desktop and laptop computers. These computers, even when secured with Windows logon passwords, are not secure enough.Logon passwords can easily be hacked leaving the data vulnerable to thieves. Even if they don’t take the time to break the password, the culprit can just remove the hard drives and connect them to other devices to access the data. The only way to adequately protect your practice, your clients, and yourself is to encrypt all the drives containing “Protected Health Information.”QuicDoc Pro and Enterprise, as well as Office Therapy software users should protect their data by encrypting the hard drives where the databases reside. BitLocker Drive Encryption built into Microsoft computers for Windows 7 and higher, will encrypt hard drive(s) to protect operating systems from offline attacks. If you have not done so and need to encrypt your hard drive, be sure to first back up your data and store it on an external device.You can rest assured that all data transmitted for E-Prescribing and for E-filing is automatically encrypted following the latest HIPAA requirements. And for Cloud users the data is automatically protected using bank level security with high level encryption methods.

For information on hard drive encryption, see the following links:

Total Medication Adherence and Coordination of Care

Medication management is critical when it comes to mental and behavioral health. Providers know that therapy is less effective when patients are not taking their medications as prescribed.

Recognizing the importance of total medication management DocuTrac has partnered with DrFirst in order to help therapists provide optimal patient care with Total Medication Adherence. This includes medication history and adherence monitoring and support, as well as electronic prior authorizations and prescribing of controlled substances for those providers who can prescribe.

Learn more about how to make the most of Total Medication Adherence in your practice by attending a 30-minute webinar on January 9th click here to register or February 13th click here to register at 12:00 PM ET. A medication management expert from DrFirst will show you how you can:

  • Monitor patient medication adherence
  • Expand patient adherence with clinical, behavioral and socioeconomic support tools within your EMR workflow
  • Obtain key details about patient medication history, drug allergies and formulary information

We know that your schedule fills up early, so register today!

Making Clients Inactive in QuicDoc Office

Your client is doing well and has terminated therapy. He or she has even completed the Patient Satisfaction Survey in QuicDoc. You decide that now is the time to change the client’s status from active to inactive. Since your practice uses both QuicDoc and Office Therapy, the Inactive Status for your client gets automatically transferred to Office Therapy.

The problem is that, as an inactive client, outstanding charges can’t be filed, statements can’t be generated, payments can’t be applied, and the client’s data may not be included in certain reports. Often the therapist doesn’t know the status of outstanding charges or pending insurance payments when making a client inactive.

Simply having a procedure in place to check on the billing status of a client before making him/her inactive will resolve any problems. Perhaps one individual can be assigned to this task. The procedure to make clients inactive should depend on workflow and communication between the front and back office staff.

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November 2014 EMR and PM Newsletter

Special Cloud Promotion!

With QuicDoc® Office in the Cloud, you can access your data from anywhere, anytime as long as you have an internet connection! Our Cloud-based system provides users of all sizes great advantages in cost savings, data accessibility and security. Each subscription can include both QuicDoc EMR and/or Office Therapy® Billing Software, plus 24/7/365 availability, quick set up, easy access and the outstanding support you’ve come to expect from DocuTrac!

We are offering a special promotion for those interested in moving to the cloud. Please call our Sales Department today for details at 800-850-8510.

Software Upgrades vs. Software Updates

Confused about what constitutes an upgrade and an update?

Software upgrades generally contain major enhancements and new features. Upgrades change the software’s version number. An example would be upgrading Office Therapy® from version 10 to version 11.

There is a fee involved in upgrading software, unless you are current on annual maintenance.  The fee is dependent on the version you are currently using.

Software updates repair features that aren’t working right for some users, provide minor enhancements, and can provide small changes to make the software easier to use.  Software updates can generally be automatically downloaded depending on the version number you are using.

For further information, please contact our Sales Department at 800-850-8510.

EMDR Documentation Content in QuicDoc

EMDReyeEye Movement Desensitization and Reprocessing (EMDR) content is available as an add-on in both our QuicDoc Professional and Enterprise Edition software. The flexibility of embedding EMDR documentation content in QuicDoc enables providers to capture and report information on EMDR treatment, as well as track patient progress. EMDR certified therapists who are current customers of QuicDoc can purchase EMDR documentation content for a nominal fee. Contact our Sales Department at 800-850-8510 for information.

QuicDoc EMREMDR is an integrative psychotherapy approach that has been extensively researched and proven effective for the treatment of trauma.To date, EMDR has helped an estimated two million people of all ages relieve many types of psychological stress.

For more information on EMDR, visit the EMDR International Association website.

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July 2014 Newsletter

DocuTrac has Achieved ONC HIT 2014 Edition Certification!

EHR Certified by Drummond GroupWe are very pleased and excited to announce that QuicDoc® Enterprise Version 8.0 has been awarded 2014 Ambulatory Certification. We are proud of our entire staff for their dedication and perseverance in reaching this milestone. This certification allows QuicDoc Enterprise Version 8.0 users to attest to Meaningful Use Stages 1 and 2.

Testing and certification was performed by The Drummond Group’s EHR Office of the National Coordinator Authorized Certification Body.

QuicDoc Enterprise EHR Software Version 8.0 is fully compliant in accordance with the standards and criteria adopted by the Secretary of Health and Human Services. QuicDoc Enterprise supports Meaningful Use measures required for eligible behavioral health providers to receive EHR incentives.QuicDoc EMR

QuicDoc Version 8.0 will be available soon.

This EHR Module is 2014 compliant and has been certified by an ONC-ACB in accordance with the applicable certification criteria adopted by the Secretary of the U.S. Department of Health and Human Services. This certification does not represent an endorsement by the U.S. Department of Health and Human Services or guarantee the receipt of incentive payments. DocuTrac, Inc. received Ambulatory Certification on June 19, 2014 for QuicDoc Enterprise v8.0, Certification ID number 1314E01P3YODEAF and Certificate No. 06192014‐2443‐6. The Clinical Quality Measures Certified are as follows: CMS002v3, CMS068v3, CMS069v2, CMS137v2, CMS138v2, CMS156v2, CMS161v2, CMS165v2, CMS169v2; The modules tested are as follows: 170.314(a)(1‐15); 170.314(b)(1‐5, 7); 170.314(c)(1‐3); 170.314(d)(1‐8); 170.314(e)(1‐3); 170.314(f)(1); 170.314(g)(2‐4). Additional software used: MS HealthVault, DrFirst Rcopia; where applicable, the certification criteria to which each EHR module has been tested and certified. This certified product may require monthly or annual fees to establish and support an online patient service portal; one-time set up fees and annual support fees for e-prescribing, secure messaging, lab interfaces and data exchange interfaces may also apply. [IF TESTING 2014 Edition Only] And include Price Transparency: Any additional types of costs that an EP, EH, or CAH would pay to implement the Complete EHR’s or EHR Module’s capabilities in order to attempt to meet meaningful use objectives and measures. EHR technology self-developers are excluded from this requirement.

Retiring Versions of Office Therapy®

RetireWe will be retiring versions 9.0 to 9.0.4 of Office Therapy Practice Management software, effective September 1st, 2014.

To view a list of new features and enhancements that have been added to Office Therapy since your version, click here.

If you are current on maintenance, we encourage you to update to the latest version of our billing software as soon as possible.

Practice Management SoftwareFor those customers who are not currently on maintenance, mention promo code 11UP to receive a 15% discount on your software upgrade fee.

Please call our Sales Department at 800-850-8510 for more information.

DocuTrac’s Website Wins the American Web Design Award

Website AwardOur website recently received the American Web Design Award presented by Graphic Design USA!

The American Web Design Award is an annual contest used to showcase website design and other online communications.  Along with recognition by the visual communications community, winners receive a Certificate of Excellence in design.

Our aim for the website was to provide better organized content and more visually suitable pages so that users could easily find information about our EMR software and billing software products and services. We not only wanted to provide an up-to-date appearance with a more pleasant interface, but also one that was highly intuitive. Click here to read the press release.

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